Saturday, May 27, 2006

Fat Man And Lil' Hitler (Part One)

In a district (and well, let's face it, a company) where there were a lot of obnoxious, detestable people, there were two RGIS employees who personified the words villainous, wretched and abominable. Their names were Moby and Leo. They were brothers, they were Team Leaders, and they were despicable.









Moby, in his late thirties, was older than Leo by a couple of years. He stood about 6'2" and by his own admission weighed close to 500 lbs. His personal hygiene was deplorable. Besides his mottled, crusty skin and greasy salt-and-pepper hair, he sported a body odor that was NOT to be believed. Oh my God, nothing that man or nature has ever created smelled as bad as Moby. I am unable to precisely describe his stench. Try to imagine what a 500 lb. dead, rotting skunk would smell like, and you might be pretty close to the truth.









Moby blamed his rank odor on the fact that he only had a bathtub in his apartment, but no shower. He said that he was so fat he couldn't fit into the bathtub, so therefore he couldn't bathe. I maintained privately that this was bullshit. For one thing, how many apartments nowadays have only a bathtub, and no shower? And another thing, even if the 'no shower' thing was true, if he has some form of running water in his home then there's no excuse for him to smell like a crap-filled toilet. I mean, he could stand by a sink filled with hot soapy water and take a sponge bath, right? And maybe wear some deodorant once in a blue moon, or aftershave, or SOMETHING to mask his malodorous reek. Please, for the love of humanity!









A perfect example of his horrible stink occurred one day during an inventory at a mini mart at Two Rock, a Coast Guard training base in Petaluma. Since it was such a tiny little store it only needed two people to count it, and I was the lucky one who got to work with Moby.









We did the perimeter of the store first. Then Moby told me that the two of us would work the gondolas from the outside in. That is, each of us would start on opposite sides of the store and, doing the gondolas, work our way towards and meet up at the center of the store.









All morning long I was aware of a foul odor permeating the store. For a while I thought that it was some food in the store that had gone bad. I kept intending to ask the store clerk if maybe one of the refrigerated cases had maybe gone out, lost its power and caused some cheese or other dairy product to spoil. I never got around to asking him, and once Moby and I finished counting and met up in the center of the store I realized that I wouldn't need to ask. The smell was Moby. Imagine hot, rotting cheese on a 90 degree summer morning. Gross! You could smell him from 4 aisles away. It was all I could do to keep from vomiting.









During the busy times of the year, like January and February, our district would have several of us auditors do a lot of back to back to back stores. We were always short of people to staff these inventories, so these back-to-backers were absolutely necessary for the veteran auditors like Moby to do. As I mentioned in a previous entry we would often only have enough time between stores to rush home, freshen up, grab a quick bite and get maybe 40 winks before we had to head out to the next inventory.









Well, with Moby being so unconcerned with his hygiene as he was, naturally he would skip the freshening up part, and just inhale a cold pizza or two and crash for a long nap, then wake up and drive to the next store, without bathing or changing his clothes and underwear. He would do this for weeks at a time. Can you imagine someone who never showers wearing the same pair of underwear for 2 to 3 weeks? Is your stomach churning at this moment? Then you know how any auditor in my district felt when they had to work next to Moby. Think of what must have been gathering in his shorts. Picture what a 500 lb, sweaty, unwashed man might be producing and collecting in the folds and crevices of his body, and then depositing into his underwear. Vomited yet?









We knew this about Moby and his undies because he told us. He knew he reeked, he knew we were disgusted by his reek, and he didn't care. During the hot summer months, when his foul stench was particularly pungent, auditors would walk right up to him in a store and tell him flatly, "Dude, you stink." Moby would only smile and say, "Yeah, I know." He would then explain about his no-showering policy, and his fetid drawers. His outer clothes needed no explanation. We could tell that he never changed his RGIS polo and khaki pants, because he would show up at inventory after inventory with the same stains in the same places on his clothes. The dark patches on his crotch and seat of his pants were particularly noteworthy.









AAM Dean told me one time that Moby's personnel file was an inch thick with complaints about his personal hygiene. The complaints came not only from us, his fellow employees, but RGIS customers as well. Several stores, like Bath & Body Works for example, banned Moby from ever doing another inventory for them because they were so offended by his smell.









You may wonder why, if there were so many complaints about Moby's horrible odor, he wasn't fired by RGIS. Well, as in the case with Moby's equally distasteful brother Leo and also psycho Ethan, AM Jeff and DM Kenny heavily depended on these three Team Leaders to run a majority of the smaller inventories that my district handled. They were the only TL's trusted by the managers to run most of those inventories. The other TL's, Jeb and Douglas, were both in their 60's and not highly regarded by either Jeff or Kenny. AAM Dean ran a few inventories himself but Moby, Leo and Ethan handled the bulk of the non-department store inventories. If any of those three were let go (and believe me, all three deserved to be fired for a number of reasons), that would mean Jeff and Kenny would have to run more stores, and the both of them were looking to do fewer inventories, not more. Jeff said that his goal was to eventually have enough TL's to ensure that he and Kenny would only need to put in an appearance at a really big inventory, like a Macy's or Target. Then they could spend most of their time back at the office, doing God knows what. I think Jeff had dreams of really buckling down and concentrating on making out our schedules weeks in advance, instead of how he usually did them, which was at the last possible minute. Kenny envisioned spending most of his time hustling up scores of new customers, but this too was a pipe dream. Because of their distrust (Justified in Jeb's case. Douglas could run a store pretty well, but I think Jeff engaged in a little age-ism where Douglas was concerned) of TL's Jeb and Douglas's ability to run more stores, because the other auditors (like myself) flat out refused to become Team Leaders (who needs that kind of crap?) and run inventories ourselves, Jeff and Kenny needed Moby, Leo and Ethan. And believe me, those three were perfectly aware of their manager's dependence on them. That's why they took the liberties that they did, with their personal hygiene and/or questionable behavior.









Moby's funky body odor aside, he also offended many with his personality too. Although he tried hard to present himself as the stereotypical jolly fat man, he would be unable to keep up that facade for very long, for his inner being seemed to be one of self-hatred, jealousy and rage. Self-hatred of his own wretchedness; his morbid obesity and deplorable smell must have affected him more than he would have us believe. Jealousy in that for all of his and his brother Leo' years of service with RGIS, no manager ever gave Moby and Leo the respect that they (and only they) felt they deserved. The jealousy came from the fact that other auditors in our district would get the praise and accolades Moby felt he and Leo had earned but never received.









The rage that Moby exhibited toward other auditors earned him much contempt as well. When he ran an inventory that didn't go smoothly (a frequent occurrence), his false, happy face would disappear and his true, bitter self would emerge. If some poor newbie had screwed up an area, maybe counting liquor as grocery or grocery as GM (general merchandise), Moby would lose it and call the newbie every filthy, insulting name he could think of. And often right in front of them too. And God help his crew if the store manager had a problem with the way the inventory was going. The customer might complain to Moby about some areas being off on their dollars, or being counted in the wrong department. Moby would take it from the customer, and then proceed to hunt down a scared little newbie in the store and rip the guy a new one. A 500 lb person like Moby could be very intimidating. Seeing him barrel down a grocery store aisle screaming after a newbie was terrifying, and led to his great unpopularity.









I can attest to all of this personally, as I was often on the receiving end of Moby's wrath. As a newbie, I struggled at first with the inventories that I did. I made mistakes, and Moby never failed to point those mistakes out to everyone else and make fun of me for having committed them. But as the months progressed, and I became better and better at counting, and received not only some rare praise from AM Jeff and DM Kenny but from managers of other districts as well, Moby's jokiness dissipated and his resentment and jealousy of me began. He resented the compliments that managers and other auditors would make regarding my work. Just out of my earshot, Moby would downplay my abilities as a counter. When other auditors would say to him that they really admired my ability at counting, and wished they were as fast as I, Moby would tell them that no, I wasn't really very good, it just looked that way because the area I was counting was quite easy to do, or had been prepped by a store employee, or any nonsense that he could make up to make him feel better about himself. With newbies, he could get away with telling them crap like this because they hadn't been around the inventory business for very long and were apt to believe anything a veteran had to say.









But with managers, who knew better, Moby had no recourse but to seethe with resentment when they would say in his presence that I was a really good counter. Instead of being happy for me, or at least being happy that he had a good auditor in one of his inventories, he would instead look for ways in which to make me feel as bad as he did. He would do really lame things like, if I had committed an egregious sin like forgetting to tuck in my polo or was walking around with an untied shoe, he would pounce at me with catty, unkind remarks. Or if I had forgotten to tag one shelf, he made sure that everyone in the store knew it. Really stupid stuff like that. It was pathetic behavior on Moby's part, and sad too. I understood why he was doing it, but that didn't excuse his actions and words.









(Coming up: Part two.)




16 comments:

Anonymous said...

I happened across the wikipedia entry on RGIS, and noticed your link at the bottom. Being a fellow RGIS employee, I had to check it out.

We have our fair share of stinky people in our district as well (none quite to the extent as your example, but enough to make our 1-2 hour commutes jammed in the company van rather unpleasant at times.

Anyway, being as I have to leave for an inventory at 4 a.m., I should probably sign off and catch some sleep. but I'm definitely going to have to read some more of your entries.

Anonymous said...

My district also had a very large man working for it. He was actually an Area Manager. We nicknamed him "The Fat Bastard".

Now don't get me wrong, the nickname had little to do with his weight problem. As huge as he was, (at least 350, if not more), he was very well dressed, very neat and very clean (unlike your Mondo). It was his personality (or lack thereof), that led to his nickname. The "fat" part was just an easy target.

He started with our office as an auditor and was very likable as an auditor. He got along well with everyone and never had anything bad to say about anyone else. In fact he was everyone's friend. A couple years later he was promoted to Area Manager Trainee. He shined in this position, still being everyone's friend and running good inventories.

Then, there was an opening for an Area Manager and we were all routing him on and ever so happy for him when he got the job. He was put in charge of a handful of teams.

Suddenly Mr. Wonderful turned into Mr. Nightmare. But not for everyone. See, if you happened to be on one of his teams you were his "buddy" (an actual name he called everyone on His teams), but God help you if you were on another managers teams and especially if you happened to be scheduled to work in one of his inventories.

He would give "his" people all the best areas to count. In CVS's he would give his "buddies" the highest priced items to count to make their counts look better, same with every financial count. In most Stop and Shops that we counted they would put out danish and donuts and coffee for us to have during our breaks. Well we all know how breaks go at RGIS, but Fat Bastard would go up to his people and let them have 15 minute breaks during these inventories and not tell the rest of us. In some of the Stop and Shops the Stop and Shop inventory people would come and tell us because even they knew what he did since he ran most of them in our district. Of course by time his people had their danish and donuts and he had his 5 pieces of danish and 1/2 dozen donuts, we were lucky if there was anything left at all. One Stop and Shop manager even took it upon himself to call our district office and complain to our DM that the store put out the food for ALL the counters and that they didn't find it fair that "Fat Bastard" didn't let everyone have a break.

But the bad feelings most of us felt for him didn't even stem from this type of treatment. No, he was much worse than that. We mostly disliked him because of the way he would try and make everyone that wasn't "his buddy" look bad. He would dish other managers, team leaders, auditors and even the office secretary. I believe to this day that this was his insecurity and he was his own worse enemy. He was very quick to go running to the DM every time he found out that maybe another manager had skipped a store visit or that a team leader had showed up for an inventory 10 minutes late, or that an auditor had a bad day and several of their areas had to be recounted. But his people never did any wrong. All of this resulted in alot of bad feelings not only for him, but between his people and anyone that wasn't directly under him. I sincerely believe that this was his way of making himself look good (by making everyone else look bad).

It was ironic and sad because he didn't need to cause so much tension between teams and between himself and other managers. He ran a good inventory and actually had proved to us that he had a nice personality back before he became an Area Manager.

I guess he must have done something real good though because now he is a DM himself in one of the Massachusetts offices. I only hope that he has changed his ways.

Oh, yeah, like I said he was well groomed so riding with him was no problem, as long as you didn't mind stepping all over the empty twinkee wrappers, empty large bags of potatoe chips and candy bar wrappers.

The Misfit said...

Welcome, jj! I hope you'll enjoy my blog. Please leave comments too, I like to hear about other people's experiences with RGIS.

jkat, your Fat Bastard sounds similar to Mondo in a way. I too believe that his low self esteem caused Mondo to earn many enemies within the district (and of course the food wrappers and scarfing down of donuts at breaks sounds awfully familiar! When we would do Long's Drugs inventories, they were nice enough to set out donuts and coffee for us. One Long's even put out bagels, cream cheese and fresh fruit. Well, naturally if Mondo was there he would be first at the break table and be Hoovering in food like there was no tomorrow. Once at an Office Max inventory the employees had had some Subway sandwiches ordered in, and had several left over. They told us that we could help ourselves if we wanted to. Mondo ate 5.).

It's sad that Fat Bastard would be so insecure though that he would pull off the stuff that you mentioned. When the Stop and Shop guy called your dist. office, what did your DM say? Did he get on FB? And however did this guy get to be a DM? Wow.

Anonymous said...

All I have to say if we had a counter with bad hygenine in D354, it would be taken care off right away one way or another.

Anonymous said...

to misfit

Actually our DM never said a word to the Fat Bastard. That is a whole other episode though. See my DM was afraid of losing him and also 1/3 the size of him. The Fat Bastard had a very loud and boisterous thunder to his voice. He growled like a bear at us in inventories. He was quite a beaut. But like I previously said, he could have been likable if he wasn't so paranoid.

Anonymous said...

Oh my god!!!! Fat Bastard!!!!

"come on people, let's get counting" was his favorite saying
if you even dared to look at an other auditor. And it was shouted at the top of his loud booming voice. But only if you were not his good buddy. They could stand around talking and not counting and he joked with them. I was a TL and my area manager came into a store to discuss schedule changes with me. FB was running the store and he screamed at both of us telling me to start counting and to stop talking to my area manager.


Jkat,
if you notice, we didn't have a going away party for him when he left.

Anonymous said...

To JKat and anonymous at 3:53 p.m.:
did you guys work for D356? If you did, then I know exactly who you mean. JKat, your description of his ways of treating people is actually kind. He was worst than you describe. Very mean and vindictive. Were you guys around when he got demoted to AAM for getting caught counting in stores? I wasn't around then but I have heard a lot about it. They should have left him demoted and never stepped him up again let alone make him a DM. His buddies as you both call them are still crying because he left but everyone else has been celebrating his departure. We should have had a party to celebrate because he was leaving.

Anonymous said...

To anonymous who posted at 10:44 am, yes, we both worked for d356. I was the one who told the other poster about this blog. I hope more people find this blog. I am glad that misfit started it. I wish I knew of a way to send it to auditors in districts in other parts of the country as well. So far, theres us and agentskelly from the northeastern division and misfit from the west. And its amazing how alot of our experiences are the same.

Anyway, you are correct, I was probrably way too kind in my description of Fat Bastard. I am not sure anyone would believe me if I told of some of the real mean things he did when he was around. Its been a while since I worked for RGIS, though I did work there for 11 years and yes I was there when he got caught counting in CVS and got demoted. I only wish that I had been in that CVS when it happened. He must of dropped 20 pounds of sweat when Jim Powell walked in and caught him. I have to say it did humble him for a little while when he got demoted but not long enough.

I wonder what kind of DM he is now.

Agentskelly, since you help out in Massachusetts, I am wondering if you happen to have run across the FAT Bastard? He is DM of the Springfield office. You certainly can't miss him. If you have, please do tell. I would be interested to know if he is still the same or worse.

I think RGIS or least the old RGIS had a thing about promoting some of the strangest and worst characters to managers. Not that they didn't have good and nice ones as well. I ran into many of these in my many years also. But for some reason the sore thumbs stick out.

There was one manager we had who had been a trainee in New Hampshire and was sent to our office as an Area Manager. My DM didn't pick him but had no choice. Well no one cared too much for him, he was kind of quirkly with little or no personality. But the thing that sticks out in my mind is what he did and how RGIS handled it.

He was always flirting with the younger females. He was middle aged, overweight and no looker. Well during one inventory that he was running there was a young girl there who's birthday happened to be on that same night. It got back to this idiot that it was her birthday. He walked up to her and said " If you are looking for someone to spank you on your birthday, come see me".

Well, I happened to be in the office that week filling in for the secretary and this girl came marching in to the office the next day to file a complaint with the DM. I ended up having to type up the reprimand, so that is how I know the whole story. Well, not only was our DM involved but so was the Division mgr as well as the Operations mgr.

What happened? Well idiot area manager got his hand slapped and a couple of months down the road they moved him to another office (I beleive in CT), but not as an Area Manager but as a DM!!!
All I can say is you just can't make this shit up.

Anonymous said...

I was the anonymous who posted at 12:52pm. Sorry, I forgot to identify myself.

Anonymous said...

I wrote the base RGIS wikipedia article actaully, FYI

I have not met the DM from Springfield yet. I have been limited to working with Springfield when we request their help when we do stores in Pittsfield, MA, which is our turf so to speak. And that has been only two stores, one of them being only a few weeks ago.

Anonymous said...

I just have to wonder why people are not given the smell test when they are hired or going through training. Of course, they are probably well groomed then, and they stop bathing once given a red shirt and tossed out on the salesfloor.

Then I have to wonder why the management doesn't do anything about these smelly people. They ignore it, everyone else complains about it, but no one does anything about it. It makes the company look bad!

I was once a TL. I did OK but I have to say, I am a wuss. But finally I had enough of smelly people being at my stores. If management wasn't going to do something about these people, that was fine. But there was no reason why I should have to suffer. It took alot of guts, but I started sending people home if they smelled bad, and I would document it in my packet. There's just NO EXCUSE!

Even i have sacrificed a shower for sleep, but I don't let it go days on end, and I use deoderent and will sponge bath and put on a clean uniform. More than a couple of days and my ass is in the shower. At some point the sleep needs to be sacrificed for a a shower. Period. I've even gone so far as to buy an overpriced stick of deoderent at a gas station out of despiration. Here in the summer, Arizona, leaving deoderent in the car isn't a good idea since it will melt or explode, but if I was working back to back, I might consider a cooler of ice or something!

The last time I sent a guy home for smelling bad, my team got mad at me. We were already short staffed, and we'd be there long becuase of it, so why not just keep him. He'd been there 2 hours already, I'd had enough. I told them that he was making me gag and he smelled bad and none of us should have to suffer. I'd rather be there longer, and maybe being sent home would make him think twice about showing up smelly again. It didn't. Still happens.

The other guy I sent home for smelling bad quit the next day. Good riddence.

Other RGIS drones of every position have worked back to back stores, days gone by with little sleep and have sweated like pigs in the back room of some mall store after hours when the air conditioning has been turned off, and they manage to not wreak. Sometimes there is an odor, but it's the odor of working in those conditions for hours or a day, but not the stench of not bathing or changing clothes for days or weeks. Heard of soap, dude?

There should be laws about that!

Your Mondo sounds horrible! I'm so glad I haven't had hte pleasure of working with someone so awful!

Our districts have pulled the same shit, making another district look bad so they can look better. My district was once the strongest one in the area, yet complaints about us were abundant. Now we're in the same boat they are. We're struggling. We seem to not be able to retain anyone, but these back to back stores, and the way we are treated when we are there where breaks are concerned, and the way we are belittled infront of others, I'm not surprized. I continue to hope it gets better, back to the way it once was when I first started.

I'm sad that hygene is a problem everywhere!

I've posted annonymously many times. I'm giving myself a name today.

Anonymous said...

I'm currently a TL down here in Texas, and my district sounds like Heaven compared to what I've been reading about all your districts.

Yes, there are issues, but those are mainly things like getting our schedule BEFORE we're supposed to work an inventory. Lack of communication is a huge problem.

At least we don't have anyone that smells like they've slept in a restaurant dumpster for a week in mid-August, or any total jerk managers.

I've done 2 years with RGIS and probably will go back for a 3rd, but mainly because I haven't found another job worth leaving for yet. January is going to suck, though, because I hate counting in all those messy, unprepped stores (some are worse i.e. Target & Kmart) and I dread AAFES (aka Hell) week. I'm just thankful we lost the Garden Ridge account. After January, I'm always glad to get back to doing Wal-Mart stores.

Anonymous said...

I'm currently a TL down here in Texas, and my district sounds like Heaven compared to what I've been reading about all your districts.

Yes, there are issues, but those are mainly things like getting our schedule BEFORE we're supposed to work an inventory. Lack of communication is a huge problem.

At least we don't have anyone that smells like they've slept in a restaurant dumpster for a week in mid-August, or any total jerk managers.

I've done 2 years with RGIS and probably will go back for a 3rd, but mainly because I haven't found another job worth leaving for yet. January is going to suck, though, because I hate counting in all those messy, unprepped stores (some are worse i.e. Target & Kmart) and I dread AAFES (aka Hell) week. I'm just thankful we lost the Garden Ridge account. After January, I'm always glad to get back to doing Wal-Mart stores.

Anonymous said...

We have some large people here at D163 (myself included) but not too many. And we at least try to be in a presentable fashion so we don't make the other auditors suffer or the TLs suffer because of PIQA reports saying we had deplorable appearance. We do have this rather large fellow here and its just funny how he walks. It's like a combination between a strut and a wobble and just looks funny watching him go.

Anonymous said...

Misfit, have you ever seen the ABC series "Lost". There is a really fat guy on the show and I wonder if he resembles Mondo. Watch the show for a few minutes and you'll know exactly which one I'm talking about.

The Misfit said...

raiderhater: Oh, Mondo is much fatter than Hurley. And even though Hurley is on an island without deodorant I'd still wager that he smells better than Mondo. Plus, Hurley seems to have a much better personality! :-)